Privacy Policy
Last Updated: 5 November 2026
At Le Petit Pumpkin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect the following information:
- Personal Details: Your name, email address and contact number.
- Delivery Information: Billing address, shipping address and delivery instructions.
- Order Information: Products purchased, order history, personalisation details and transaction records.
- Payment Information: Payment details necessary to process your purchase. Payment information may be handled directly by our third-party payment providers.
- Technical Information: IP address, browser type, device information and website usage data through cookies and analytics tools.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
- To process and fulfil your orders.
- To arrange delivery and provide order updates.
- To communicate with you regarding your purchases or enquiries.
- To provide customer support through email or WhatsApp.
- To process payments and prevent fraudulent transactions.
- To improve our website, products and shopping experience.
- To comply with applicable legal and regulatory requirements.
3. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted third-party service providers when necessary to operate our business, including:
- Payment gateway providers for secure payment processing.
- Courier and delivery partners to fulfil your orders.
- Website hosting, maintenance and technical service providers.
- Analytics and marketing service providers, where applicable.
These providers may only use your information as necessary to perform their respective services.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember shopping cart items, analyse website traffic and enhance website functionality.
You may adjust your browser settings to disable cookies. However, some website features may not function properly if cookies are disabled.
5. Data Protection and Security
We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration or loss.
While we strive to use appropriate security measures, no method of electronic transmission or storage is completely secure.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including order fulfilment, customer service, accounting and legal obligations.
7. Your Rights
You may contact us to:
- Request access to your personal information held by us.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for certain uses of your personal information, subject to applicable legal requirements.
We will handle such requests in accordance with Singapore’s Personal Data Protection Act (PDPA).
8. Third-Party Websites
Our website may contain links to third-party websites or services. Le Petit Pumpkin is not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page, with the updated date reflected above.
10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Le Petit Pumpkin
Website: https://lepetitpumpkinsg.com
Email: adm.lepetitpumpkin@gmail.com
Location: Singapore
We are committed to handling your personal information responsibly and in accordance with applicable Singapore data protection laws.