Terms & Conditions

Last Updated: 5 November 2026

Welcome to Le Petit Pumpkin. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Le Petit Pumpkin reserves the right to update, modify or replace any part of these Terms & Conditions at any time without prior notice.

Your continued use of our website following any changes constitutes acceptance of the updated terms.

2. Products and Descriptions

We make every effort to ensure that product descriptions, images, colours and specifications are presented as accurately as possible.

However, please note:

  • Actual product colours may vary slightly due to screen settings and lighting conditions.
  • Minor variations in appearance, texture and finishing may occur, particularly with handmade, personalised or 3D-printed products.
  • Product images are for illustrative purposes and may include styling props that are not included in the purchase.
  • We reserve the right to modify product designs, specifications or availability where necessary.

Such minor variations do not necessarily constitute product defects.

3. Personalised and Customised Products

For personalised and made-to-order products, customers are responsible for providing accurate information, including names, spelling, dates, colours and other customisation details.

Please review all personalisation details carefully before submitting your order.

Once production has commenced, changes or cancellations may not be possible.

Le Petit Pumpkin will not be responsible for errors resulting from incorrect information supplied or approved by the customer.

4. Pricing and Payment

All prices displayed on our website are in Singapore Dollars (SGD), unless otherwise stated.

We reserve the right to change product prices, promotional offers and delivery charges without prior notice.

Full payment must be received before an order is processed or production begins.

Orders will only be considered confirmed once payment has been successfully received.

5. Orders and Availability

All orders are subject to product availability and acceptance by Le Petit Pumpkin.

We reserve the right to decline or cancel an order due to:

  • Product unavailability.
  • Pricing or listing errors.
  • Technical or payment processing issues.
  • Suspected fraudulent or unauthorised transactions.
  • Other unforeseen circumstances that prevent us from fulfilling the order.

If we are unable to fulfil a confirmed order, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.

6. Refunds and Cancellations

Due to the nature of our products, particularly personalised and made-to-order items, all purchases are considered final.

Refunds are only considered under the circumstances outlined in our Refund & Cancellation Policy.

Please refer to our Refund & Cancellation Policy for further details.

Nothing in these terms excludes any rights or remedies available to consumers under applicable Singapore law.

7. Shipping and Delivery

We currently provide delivery services within Singapore.

Delivery timelines are estimates and may vary depending on courier operations, order preparation and unforeseen circumstances.

Customers are responsible for providing accurate delivery information at checkout.

Please refer to our Shipping & Delivery Policy for more information.

8. Intellectual Property

All content on this website, including product designs, photographs, graphics, logos, descriptions and other materials, belongs to Le Petit Pumpkin or its respective content owners.

No content may be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission.

Unauthorised use of our content or designs is prohibited.

9. Website Use

By using our website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorised access to our website or systems.
  • Interfere with the website’s functionality or security.
  • Copy, misuse or exploit website content without permission.

We reserve the right to restrict access or refuse service where misuse is identified.

10. Limitation of Liability

To the extent permitted by applicable law, Le Petit Pumpkin shall not be liable for indirect or consequential losses arising from the use of our website or products.

We are not responsible for delays or disruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions limits or excludes liability where such limitation or exclusion is prohibited under applicable Singapore law.

11. Privacy

Any personal information collected through our website will be handled in accordance with our Privacy Policy and applicable Singapore data protection laws.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.

Any disputes arising in connection with these terms shall be subject to the applicable jurisdiction of the Singapore courts.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Le Petit Pumpkin

Website: https://lepetitpumpkinsg.com

Email: adm.lepetitpumpkin@gmail.com

Location: Singapore

Thank you for choosing Le Petit Pumpkin. We appreciate your support!